All articles ← Knowledge Base "How to report bugs" A warning says SwiftKey may collect personal data like credit card numbers and passwords. Does it? After 4.4 update I'm seeing an error message 'Unfortunately, false has stopped'. Can I enable Trending Phrases for my language? Can I install SwiftKey on more than one phone? Can I install SwiftKey on my tablet? Can I move SwiftKey onto my SD card? Can I purchase SwiftKey using carrier billing (mobile network)? Can I set SwiftKey to backup and sync automatically? Can I use SwiftKey Keyboard without the new cloud-based services (or with just some of them?) Can I use SwiftKey Keyboard without the new cloud-based services (or with just some of them?) Can I use SwiftKey with more than one language? Default keyboard reset on every restart or reboot (SwiftKey disappears when I turn my phone off) Do you store my passwords on your servers? Does SwiftKey provide typo and spelling correction? Does SwiftKey replace double spaces with a period/full-stop? Does SwiftKey support multi-touch? What does it mean for my typing? Does SwiftKey support themes/skins? Does SwiftKey work on iPhones/Blackberrys? Downloading/updating a language model won't work; connection error, download failed or corrupt. Google Checkout times out when I try to add my card. Why? Help! SwiftKey Flow isn't working. How are improvements in efficiency and keystrokes calculated? How can I back up my learnt data? How can I display a central numeric keypad on my device? How can I ensure Backup & Sync doesn’t use up my Internet Data? How can I find out which version of SwiftKey I am using? How can I give SwiftKey as a gift/present? How can I switch the voice input language? How can I turn off SwiftKey Flow/go back to my previous SwiftKey? How do I access SwiftKey's settings? How do I add a language pack? How do I add a word to the dictionary, or get rid of a word I don’t want? How do I add a word to the dictionary, or get rid of a word I don’t want? How do I add/remove a device to SwiftKey Cloud? How do I change my keyboard layout? How do I change my language layout when using more than one language? How do I change my language layout? How do I change my physical keyboard settings? How do I change the account linked to my SwiftKey Cloud? How do I change the color of my keyboard? How do I change the language layout in SwiftKey? How do I change the sounds or vibrations that my keyboard makes? How do I change the sounds or vibrations that my keyboard makes? How do I clear my learnt language data? How do I contact SwiftKey support? How do I correct mistyped/incorrect words? How do I delete my SwiftKey Cloud account? How do I delete/uninstall a language pack? How do I enable/disable Backup & Sync? How do I enable/disable Trending Phrases? How do I get/turn on SwiftKey Flow (gesture/trace/slide input)? How do I hide or minimize the keyboard? How do I insert accented characters? How do I insert numbers using SwiftKey? How do I insert one of the small letters above the primary keys? How do I make SwiftKey change to landscape when I rotate my phone? How do I personalize my language? How do I personalize my language? How do I play the SwiftKey Game? How do I remove my SwiftKey Cloud data? How do I resize my keyboard? How do I sign up to SwiftKey Cloud? How do I sign up to SwiftKey Cloud? How do I switch between different keyboards? How do I transfer my purchase from Amazon App Store to Google Play Store? How do I turn off AutoCaps? How do I turn off the tips/notifications? How do I type double characters using SwiftKey Flow? How do I type in two languages (different alphabet)? How do I type in two languages (same alphabet)? How do I undock/dock my keyboard? How do I unsubscribe from SwiftKey product emails? How do I unsubscribe from SwiftKey product emails? How do I update my languages? How do I upgrade to the latest version of SwiftKey? Is it free? How do I upgrade to the latest version of SwiftKey? Is it free? How do I use Voice Input or Voice Recognition? How do you know you've saved billions of keystrokes? How does SwiftKey Flow work? How does the quick punctuation key work? How does the smart punctuation button work in SwiftKey? How much Internet data will be used if I have Trending Phrases enabled? How to install - SwiftKey installer walkthrough How to install - SwiftKey installer walkthrough How/where can I see my SwiftKey Flow info/stats? I already paid for SwiftKey but can't download it I already paid for SwiftKey but I can't download it I am getting 'package file is invalid' error message when downloading. I am seeing 'The application swiftkey (process com.touchtype.swiftkey) has stopped unexpectedly. Please try again. Force close or Report' error and cannot reinstall! I can't install SwiftKey onto my HTC device. I can't update my language model. I can’t buy apps from the Android Market/Google Play, where else can I purchase SwiftKey? I don't see my language listed in downloadable languages. Where is it? I have a new device, how do I transfer SwiftKey without repurchasing? I have a suggestion or an idea for you I have multiple devices using SwiftKey. How can I transfer or share my Language Model from one device to the other? I have paid for SwiftKey but am being asked to pay again. I keep getting a notification saying "Choose input method" I want to uninstall SwiftKey, how do I do this? I want to use SwiftKey on both my tablet and phone, do I have to purchase twice? I was charged an extra fee when buying SwiftKey on Google Play. Why? I'm being told I need an SD card when I try to install. I'm being told I need an SD card when I try to install. I've purchased SwiftKey, but the trial expiry notice keeps popping up. I've updated my device to Android 4.2 and SwiftKey has disappeared. I've upgraded my SwiftKey trial but am still seeing 'upgrade' notice. Why? If I uninstall SwiftKey and no longer wish to use it, what will happen to my SwiftKey Cloud data? If I uninstall SwiftKey, will I lose my learned language? If I upgrade, what will happen to my learned data? Is my data secure with SwiftKey Cloud? Is my data secure with SwiftKey Cloud? Is my data secure with SwiftKey Cloud? Is SwiftKey causing my battery to drain quicker than before? Is there a quick way to delete the last word? Is there a trial version of SwiftKey? Is there a way to move my SwiftKey purchase to a new Google account? Issues with lag in SwiftKey. I’ve installed SwiftKey but the keyboard on my phone looks the same. Multiple user accounts on Android 4.2 My currency key on the home keyboard does not match my language/layout selection! My fonts are too large or too small. My Gmail personalization keeps failing! How can I fix this? My keyboard reverts to default after each SwiftKey update (KitKat devices). My SwiftKey predictions have disappeared - help! Package file not signed correctly when trying to install SwiftKey. what's wrong? Problems with the HTC One Mail Client Smart Space in different languages in SwiftKey Spacebar does not insert a prediction SwiftKey 4.4 Changelog (release notes) SwiftKey is predicting my password - how do I stop it doing this? SwiftKey isn't learning/syncing my language. There’s a notification asking me to “Select input method” – why? To buy/purchase SwiftKey, is it a one time fee or a monthly/yearly subscription? Trouble shooting What are Trending Phrases? What are Trending Phrases? What data is collected/sent out to use SwiftKey? What does My Typing Heatmap show? What gestures can I use with SwiftKey? What happens when I press the spacebar? What is Backup & Sync? What is Backup & Sync? What is Smart Space? What is special about SwiftKey Cloud? What is SwiftKey Cloud? What is SwiftKey Cloud? What is the difference between SwiftKey Free and the paid version? What is the difference between the free and paid versions of SwiftKey? What is the extended layout? How can I use it? What languages does SwiftKey currently support? What makes SwiftKey different from other keyboards? What makes SwiftKey's predictions so good? What Permissions are requested during the installation of SwiftKey and why? What Permissions are requested during the installation of SwiftKey and why? When I press space, SwiftKey keeps choosing a word for me. How do I turn this off? When I press the space key, SwiftKey keeps choosing a word for me. How do I turn this off? When I send an SMS, recipient only receives question marks ? When will SwiftKey be available in other languages? Where are the directional/cursor/arrow keys? Where can I buy SwiftKey and how much does it cost? Where has my split/thumb key gone? Where has the .com (URL) button gone? Why was it removed? Where is the percentage key? Which credit cards/payment methods can I use to purchase SwiftKey? Which spoken languages are recognized by SwiftKey? Why can't I choose my typing style anymore? Why can't I see SwiftKey on the Google Play Store? Why can't I undock my keyboard? Why do I need a Google + (Plus) account to sign up to SwiftKey Cloud? Why doesn’t SwiftKey Beta come through Google Play? Why have my prediction boxes changed size? Why have my prediction boxes changed size? Why is there no smiley key showing up? Why won't SwiftKey work with my Kindle Fire or Nook Color? Will I have to repurchase SwiftKey if I uninstall? Will my SwiftKey Tablet be upgraded? Will my SwiftKey Tablet be upgraded? Will SwiftKey Cloud sync my learned language across all my devices? Will upgrading SwiftKey lose my personal/learned language data?