What is your SwiftKey (smartphone) bug?

All the languages dissapeared [*CM10]

My system in galaxy s2 running cyanogen mod 10. Recently all my languages in swiftkey have disappeared. Not only they disappeared but also there's no language list in the language menu in the settings so I can't redownload any languages. This renders swiftkey virtually useless which is disappointing for an app I paid for.

621 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    KubaKuba shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Steven MaSteven Ma shared a merged idea: languages disappearing  ·   · 
    Hanns Hanns shared a merged idea: Language disappeared in JB 4.2.1  ·   · 
    RashtusRashtus shared a merged idea: Languages Disappear on Galaxy Note N7000 running ParanoidAndroid 2.56 (CM10)  ·   · 
    Edward KerrEdward Kerr shared a merged idea: The language modules keep disappearing  ·   · 
    D. MaibaumD. Maibaum shared a merged idea: All Languages gone after reboot  ·   · 

    Hi everyone – please can you give us a bit more information to help us figure out what’s going on here.

    1 – Does this happen when you turn your phone off and on again? Or could you be typing happily in one app, switch to another app and suddenly the languages are gone?

    2 – If you go to Settings > Languages&layouts, tap the menu button and choose “update languages”, does the language list return?

    3 – If the language list does return when you do #2, do you have to redownload your chosen languages? Or do they reappear as already downloaded?

    Thanks

    131 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • AshfaqueAshfaque commented  ·   ·  Flag as inappropriate

        Hi,
        Every thing is fine with this application but now one bug has started troubling. Suddenly when you type nothing get type nor the suggestion. so the only option i had was to uninstall the application and install it again and its kind of pain to make swift key remember the all keyword you type...
        Kindly do the needful to fix this bug.

      • MarcieMarcie commented  ·   ·  Flag as inappropriate

        My issue is not with Language pack, I don't think. I no longer am getting predictions when I type on the keyboard. I have tried uninstalling and reinstalling the app; not working. I have gone through the "relearn" feature for Facebook, Gmail and Twitter; still not working. I am using an HTC Thunderbolt and have been using Swiftkey almost 18 months now with no hiccups. Please fix as this app is awesome when it works.

      • Marcelo DeodatoMarcelo Deodato commented  ·   ·  Flag as inappropriate

        1) Yes, this will happen even if I turn my phone off and back on again. I cannot use my language packs on any app.
        2) I cannot download. Every time I try to download it fails saying it was unable to download that language pack.
        3) I can't download

      • Marcelo DeodatoMarcelo Deodato commented  ·   ·  Flag as inappropriate

        This same problem just happened to me. I was using English and Portuguese BR for quite a while and suddenly one week ago I started getting an error message about not been able to download language pack.
        Manual download does not work either and now I have no language packs installed.

        Country: us
        Brand: samsung
        Model: SAMSUNG-SGH-I747
        Device: d2att
        Version: 4.0.1.128 (release 536905730)
        Locale: English (United States)
        Android version: 4.1.1
        Support TAG: 365912da-8a2b-42fd-8b81-63a6b959fce9

      • AnonymousAnonymous commented  ·   ·  Flag as inappropriate

        I'm experiencing the same bug.

        In my case:

        1. Only happens when the phone is turned off and then on again.
        2. Yes, that works and fixes the problem until the next reboot.
        3. They appear as already downloaded.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Keyboard nit showing in most text fields dammed annoying.
        Paid for this too.

      • Bashir Bashir commented  ·   ·  Flag as inappropriate

        It now shows "unable to load language pack". Please help..

      • RogSonDeRogSonDe commented  ·   ·  Flag as inappropriate

        The problem really seems to be fixed with the latest SwiftKey version. But still very bad to let the users wait so long without any info.

      • FlyD4wnFlyD4wn commented  ·   ·  Flag as inappropriate

        I get it at totally random times, when I switch apps, but also when I just rebooted my phone (sgs2 CM10.1) I always have to go to the configuration screen of swiftkey, and force close it. After that I restart the configuration again and I get a pop up to select swiftkey 3, after I did that the predictions returned.. for a while.

      • Liron Liron commented  ·   ·  Flag as inappropriate

        Same happens on my s2 with 4.2.1. Didn't happen on 4.1.2.
        Happens after reboot. Update languages fixes it.

      • Fabione72Fabione72 commented  ·   ·  Flag as inappropriate

        No news since weeks... Would you please at least to provide a roll back procedure to previous release?! I'm getting mad

      • Justin GrossJustin Gross commented  ·   ·  Flag as inappropriate

        So glad I found this thread. I have the same problem as everyone else in here. I am running Avatar, which is based on CM10, on a GSII and whenever 1) I turn the phone off my language disappears. 2) Re-downloading the language fixes the problem immediately but it is really a pain to do it every time I reboot the phone.

      • Zsolt  VizlZsolt Vizl commented  ·   ·  Flag as inappropriate

        I must re-download the language list all Time after my phone off. The list dose return correctly, but my "world-book" forgetting my special worlds. Help plz. I'm a Hungarian man and my english is bad. My phone :Samsung Galaxy S 2 (GT-I9100 - rooted). I like the app very much. THX

      • Anonymous commented  ·   ·  Flag as inappropriate

        Got the same issue with jb 4.2.1 on all custom roms based on aokp/cm10. Only solutkon is to reset the app an redowload the language pack. Very annoying. Please fix this.

      ← Previous 1 3 4 5 6 7

      Feedback and Knowledge Base