2. Bug reports

Firstly please make sure that you are running the most up-to-date version of SwiftKey – currently 4.1. You can find this by pressing and holding the bottom-left key on the keyboard, choosing Settings, and tapping “About”. If you have feedback regarding a Beta version of SwiftKey please go to our VIP Community at http://vip.swiftkey.net

Add comments and details to the thread about your bug, or post a new topic if your bug is not yet mentioned. This will help us to understand and fix the issue.

Also, please list only one bug per thread. Thanks very much.

What is your SwiftKey (smartphone) bug?

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  1. 1 vote
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      0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
    • I have trouble when typing on an online form. when I type on an online form and I click on the suggested word above the keyboard appears

      when I type in an online form I have lots of trouble. When I click the suggested words above the key board nothing appears except an extra space. Even now if I type "i" and press space it appears as iI even though the suggested word above is "I". It is very buggy and annoying. I would normally give the app a poor rating on the market but iI thought iI would inform you first.

      3 votes
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        0 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
      • lg

        Lg L5, ics 4.0.3, latest swiftkey...sometimes when i try to type, i hit the button and puff, it doesnt write anything, something weird and pretty frustrating because this happens more than 5 times a dayand sometimes i cant type for about 2 minutes

        1 vote
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          0 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
        • 6 votes
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            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • I use swiftt key on my galaxy note 2 smartphone ?(question mark) does not appear on long press.

            I use swiftkey on my galaxy note 2 smartphone ?(question mark) does not appear on long press.i have to quit what ever program i use then reopen it.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Autokorrektur

                Autokorrektur is down.

                1 vote
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Device changes default keyboard

                  I change my keyboard to SwiftKey. Then after some unknown time of me not using the keyboard, the keyboard goes back to original. So every time I want to type I have to enable SwiftKey. I have used android for a long time and never encountered this until I got a Motorola Photon Q that has had all available updates.

                  4 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • SwiftKey keyboard covers/hides input fields in both Facebook messenger and Handcent SMS

                    When I select the input field in both Facebook Messenger and Handcent the SwiftKey keyboard is completely hiding/covering the text field so I cannot see what I write.
                    I use a Nexus 4 with JB4.2.1 and AOKP Custom ROM

                    7 votes
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                      1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                    • Copy and paste does not work at all, using galaxy s3. Cannot copy and paste text or numbers at all.

                      Copy and paste function is broken, needs to be fixed. I can select items and push copy, can select paste but nothing appears.

                      44 votes
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                        3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Word suggestions are wrong, even when I type a complete word.

                        I have been very frustrated with the suggestions for words on my Xyboard Tablet with Swiftkey 3 Tablet (3.1.0.377). Even when I correctly type a word, it seems to want to suggest a completely different word.

                        Recently, I was typing the sentence "This started for me with 4.2.1 and is". It is suggesting that "said" is what I want, instead of "is". Earlier in that sentence, it suggested that I want "feeling" instead of "for".

                        I have been very frustrated with this for quite some time and have not figured out what's going on. I have no such problem with…

                        1 vote
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                          0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • Unfortunatle, autocorrect has been removed,

                            Im deleting it because its less helpful than the built in keyboard.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • The new emoji from HandcentSMS, Go SMS and ChompSMS cause a force close due to SwiftKey

                              When you use SwiftKey 3 (Android 4.0.4) with one of the most popular SMS apps, then the SMS app crashes when you try to add an emoji from the SMS app.
                              When I switch to the normal Android keyboard, then the app doesn't crash.
                              The problem is coming from SwiftKey. I guess it's because SwitfKey doesn't support some unicodes and creates this problem.

                              BTW, my Android is in French, as well as my Switfey keyboard.

                              Please fix it ASAP

                              38 votes
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                                4 comments  ·  Force close  ·  Flag idea as inappropriate…  ·  Admin →
                              • Firefox: I tap to insert predicted word it will insert a space and delete the typed text

                                In the last few weeks whenever I tap to insert predicted word it will insert a space and delete the typed text. This happens most commonly in Firefox.

                                11 votes
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                                  4 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                • HT ONE S

                                  Hola tengo este Tlf y me fallan la letras que están entre la x y la b ¿ que puedo hacer?

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Voice input not working Galaxy Note N7000 JB 4.2.x

                                      I long press for ghe voice input,but nothing happens.just a vibrate,then nothing.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Æ Ø å

                                        Im denmark we use letters like æ Ø å, but in some android games they dont work and the botton is dead. Can you fix this? Makes it very hard to chat and write. Ex. on a game is Kingdom of camelot. It is possible to work cause IOS systems can write them

                                        3 votes
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                                          0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
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