2. Bug reports

Firstly please make sure that you are running the most up-to-date version of SwiftKey – currently 4.1. You can find this by pressing and holding the bottom-left key on the keyboard, choosing Settings, and tapping “About”. If you have feedback regarding a Beta version of SwiftKey please go to our VIP Community at http://vip.swiftkey.net

Add comments and details to the thread about your bug, or post a new topic if your bug is not yet mentioned. This will help us to understand and fix the issue.

Also, please list only one bug per thread. Thanks very much.

What is your SwiftKey (smartphone) bug?

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  1. Not working

    latest version Feb 20, 2013 not working on LG LG-E730f Android 2.3.4. Keyboard will not come up to enter text. Swiftkey app close immediately after opening

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      0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    • Flow pridection

      Hi, it's nice to see flow in the latest version.. But it's not so accurate as typing. I hope it will become better with the time. For example when I want to write "write" word flow gives me wrote instead... It's neither as fast as typing...

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Touchdown address field does not flow

          Flow does not work in address field for Touchdown email client. Or even when completing this ticket. Swype does. Using SwiftKey 4.0.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Doesn't work LG-P990 CM10.1 JB 4.2.2

            Doesn't working in my LG-P990, CM-10.1, Android JB 4.2.2
            I can't configuring it (in the point 2, it wants to go to setting but it breaks).

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              0 comments  ·  Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Force close  ·  Flag idea as inappropriate…  ·  Admin →
              • The SK predicted word ribbon does not appear on occasions

                It does not happen very often but the next word predicted text ribbon disappears from time to time esp after switching between one app and interacting with another. More so when objects are being shared between apps

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                  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                  • Twitter sign in pop up glitches and shakes

                    When you tap sign into twitter the pop up box glitches about like it has parkinsons.

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Swiftkey asking for SD card

                      I have been using Swiftkey3 on my galaxy s2 (paid version) for a long time. Ever since the latest update (today) it has stopped working. It says that switfkey cannot work because I am not using an SD card. I have never used an SD card and I never had a problem and I dont intend to have an SD card just for Swiftkey.
                      Is this a new bug. Why has SD card been made mandatory.
                      It is also refusing to download the languages (none of them are showing up now).
                      Where ever I touch on the swiftkey menu, it…

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                        0 comments  ·  Force close  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • French translation error Swiftkey 4

                          in swiftkey 4, some French settings aren't correctly translated.

                          in "stats", "keystrokes saved" item isn't "touches enregistrées" in French, "touches économisées" suits better.
                          "frappes économisées" suits even better.

                          "Distance Flowed" and "Words Flowed" would be better translated as "Distance Flowée" and "Mots Flowés", with Frenchisation of the "Flowed" word not existing in French.
                          Currently it is "Distance Flowed" (not translated) and "Mots Flowed".

                          Except if you want to display "Flowed" (not translated) in every language, to make the word a trademark or something.

                          Are your localization ressources files available on Github or something, for users to submit wording/phrasing that suits…

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                            0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add new words to dictionary?

                            Why do I have to tap a new word and choose save to dictionary?

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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Incorrect translation in Flow submenu

                              When Flow mode is disabled, tow gestures are available.
                              In french the hide keyboard gesture "swipe down" translates to "glisser vers le bas", not "Glisser en avant".

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                                0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                              • Flow path not visible: Cyanogen

                                I just updated to the latest SwiftKey keyboard and the path I make with my finger is barely visible. The flow functionality is unusable without it.
                                I am using cyanogenmod 10.1 on a Samsung Galaxy Nexus.

                                The following link is a screen shot. The flow path does not appear any brighter than seen on the screen shot.

                                https://docs.google.com/file/d/0B0wK8NCLpYcJU3gzQkVEVkk2X28/edit

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                                  0 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • Both Swiftkey and Swiftkey 3 are listed as installed apps on my device, under Amazon Appstore app

                                  I have a Verizon Razr M that I recently upgraded from a Verizon HTC Inc. On the HTC I had installed Swiftkey as the Free App of the Day from Amazon App Store in Mar. 2011. In July 2011, I installed Swiftkey 3 as the Free App of the Day from the Amazon App Store. Swiftkey 3 did not replace Swiftkey in the list of installed apps, even though Swiftkey 3 was the only app functional/running.

                                  After upgrading to the Razr smartphone, I only installed Swiftkey 3 when installing apps back to my new phone after installing the Appstore from…

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                                    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Predictive text no longer working on some apps after recent update.

                                    The predictive function of this app no longer comes up on certain apps. It only works currently on text messaging. Browsers, game apps etc, it stopped coming up after a most recent update. I have tried to uninstall and re-install, I have also tried downloading the trial again with no luck. Without this function of the app it is pointless to use. Please help with a fix asap!!

                                    3 votes
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                                      0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Viber: no predictions

                                      In JB 4.1.2 (Samasung Galaxy S2) In the Viber words prediction disappears and hangs the phone

                                      3 votes
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                                        0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                      • L'opzione completa parola non funziona in sms

                                        Durante la scrittura di sms se si seleziona l'opzione "completa la parola alla pressione di spazio" non funziona e viene inserito sempre lo spazio.

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                                          0 comments  ·  Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • done button in landscape

                                          it bother some to have to push done and then send, I suppose this is a "feature" - I dont like it if it is. but why would this be a feature when you can use the android button "go back" if you want to hide the keyboard. Somebody please splain this to me.

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                                            0 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
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