Bug Reports - ARCHIVE

If you have reached this forum from your SwiftKey app, you are running on an outdated version. Please update your app in the Google Play Store.

Your feedback and bug reports are critical to making SwiftKey better, so we want to make sure that we’re set up to take in this information in a way that’s helpful to you and useful to our product roadmap. To that end, we’ve decided to change things up, and remove the Bug Forum as a means of reporting bugs. This will streamline the process and help us resolve issues more efficiently.

Now, to report a bug, simply click on the “Contact Support” link and fill out the necessary information to let us know what you’re dealing with.

Cheers everyone,
The SwiftKey Team

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  1. Languages missing on Space bar

    I have switched from Galaxy s3 to Galaxy s4. On the Galaxy s3 my installed languages was indicated on the space bar and it was easy to switch languages.
    However on the Galaxy s4, this is not visible at all and I am notable to switch languages anymore.

    How come?

    6 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • 1 vote
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
      • Can't correct misspelled words and can't move cursor around

        I was almost done typing the second paragraph to this issue on my phone when I discovered another issue. I have a Samsung Galaxy S3 running 4.1.2 and I have the latest version of SwiftKey, I have it set to automatically update apps. I am also using the stock browser that came with the phone.

        My first issue is when I forget to put a space in between two words or if I misspell a word. If I forget to put a space in between two words I usually just delete the second word so I can put a space…

        1 vote
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          0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  3. Personalization (learn from) bug  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
            • 1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Dont you people like V o l v o it changes to Bilbo or Bolton

                Paid for this then first time I used it to search for a local car dealers it changed the word from v o l v o to Bilbo or Bolton utter utter crap

                1 vote
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                  0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • I don't see the language selection

                    I don't see the language selection.

                    1 vote
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                      0 comments  ·  4. Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • Trouble logging into Telia play

                      When I use SwiftKey I can't logg in on Telia play. But when I switch to originally dashboard it works.

                      1 vote
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                        0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
                      • Send button rather than OK button

                        I am running SwiftKey 4.2 (trial version) on a HTC ONE with AOS 4.2.2.

                        I found confusing having an OK button in the text editing field in Message application (or similar). I'd expected to have a Send button as with other keyboards. I found this very error prone as after clicking OK the text is just added to drafts, not sent.

                        Please, could you add a preference to allow the OK button to act as a Send button as an option (I understand that many may like the current behaviour).

                        Best regards,

                        Michel

                        6 votes
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                          1 comment  ·  3. Personalization (learn from) bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • My SwiftKey doesn't store personalisation text

                          Installed this non my Samsung galaxy s4 and my personalisation texts and predications doesn't get remembered. I have no problems with my s2 before. What do I do? Have I missed anything.

                          1 vote
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                            0 comments  ·  3. Personalization (learn from) bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • Punctuation button

                            My English keyboard shows me all the options for Spanish Punctuation now, it use to only do that when I swiped my space bar to the Spanish keyboard. Its really annoying cuz i have to do a super long swipe to get to the exclamation point on my English keyboard.

                            3 votes
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                              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Autocorrect freezing on Note 3

                              On Note 3 autocorrect freezes. If the app is set to insert the word using spacebar, the phone needs to be rebooted. Usually freezes on 'I'. I can type 'fre' and get 'freeze' as a suggestion and space will insert 'I'.

                              I have tested this on 5 Note 3s (cell phone salesman) and have beem able to duplicate on all of them. I haven't seen the issue on any other phones, including the Note 2.

                              1 vote
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                                0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • Prediction words is not working as i type new words.

                                As i type the prediction words are not changing forcing me to type every letter.

                                3 votes
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                                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                • Cuando se escribe rápido con el teclado este se comienza a trabar.

                                  El problema es que cuando comienzo a escribir rápido el teclado se traba mucho, se pone muy lento y completa las frases varios segundos después, se traba menos quitándole la vibración, pero igual se sigue trabando, una ayuda con eso porfa.

                                  4 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 1 vote
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                                      0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • In Greek many times duplicates last letter of the word or totally extinguish it. And many times wrong segregation of the word

                                      In Greek many times duplicates last letter of the word or totally extinguish it. And many times wrong segregation of the word

                                      1 vote
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                                        0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 0 votes
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                                          1 comment  ·  4. Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 3 votes
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                                            1 comment  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →

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