Bug Reports - ARCHIVE

If you have reached this forum from your SwiftKey app, you are running on an outdated version. Please update your app in the Google Play Store.

Your feedback and bug reports are critical to making SwiftKey better, so we want to make sure that we’re set up to take in this information in a way that’s helpful to you and useful to our product roadmap. To that end, we’ve decided to change things up, and remove the Bug Forum as a means of reporting bugs. This will streamline the process and help us resolve issues more efficiently.

Now, to report a bug, simply click on the “Contact Support” link and fill out the necessary information to let us know what you’re dealing with.

Cheers everyone,
The SwiftKey Team

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  1. Gakaxy s2 4.1.2

    Hola, se han borrado todas mis palabras habituales y ahora por mas que las escribo de forma manual el teclado no las recuerda como hacia antes. Gracias

    6 votes
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      0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
    • Smileys

      When I press the enter button, I get smileys. Which I do not want.

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • 4 votes
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          0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Loss of keyboard

            Swiftkey is great when it works, but I now lose the keyboard altogether from time to time.

            I click Swiftkey on, re-boot, then click it on . . and it doesn't come back.
            I'm using Samsung Galaxy III Mini.

            1 vote
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              0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
            • Error en la escritura español

              Es español : báilalo, cántalo, escríbelo, escúchalo, ... Y No escribe lo, baila lo,....

              3 votes
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                0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Problems with Swiftkey and Samsung SII

                After commissioning of the Samsung Galaxy SII I noticed that the keyboard crashed during the mail and in completing such as a user name, password or other information that you or only one field can fill or nothing. With my previous mobile phone (Samsung Galaxy Mini) I had no problem. Does your latest version problems with the latest version of Android (4.1.2)? We appreciate your info as I have bought in the Google Store your app but can not use normally. If possible, please answer in Dutch. Thanks in advance!

                4 votes
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                  0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  3. Personalization (learn from) bug  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • 4 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Onenote: backspace

                            1. Create a onenote list
                            2. Add the last entry in the list
                            3. Hit backspace to get out of list mode
                            4. Hit backspace again to unindent

                            should happen: unindentation
                            what really happens: removes the whole line and jumps back to the end of the last entry in the list

                            6 votes
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                              1 comment  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                            • Problemas con idioma

                              En lugar de carro o caro, SwiftKey Flow escribe "caso" esto en el idioma español.Y optimicen esta página que me ha costado escribir mucho aún con su teclado.

                              3 votes
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                                0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • How do I get prediction back?

                                Swiftkey has stopprd predicting while I'm typing. The only predicting it now does is to offer 3 words after i enter one. Without continuous prediction the app is a waste of time.

                                1 vote
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                                  0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
                                • My phone is freezing frequently whenever i use the keyboard. I have a Samsung Galaxy Note 2

                                  My phone freezes when using the keyboard. I even restored the phone and reinstalled SwiftKey and it's still happening

                                  1 vote
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                                    0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
                                  • I'm using the keyboard in Romanian and the letter ț is never displayed. Words containing it are recognized, but the letter is just missing.

                                    I'm using the keyboard in Romanian and the letter ț is never displayed. Words containing it are recognized, but the letter is just missing. I would rather have it show as t than not have it shown at all. Same goes for the capital letter: Ț Examples: Țintă țară

                                    1 vote
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                                      0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • ? or ! with physical keyboard capitalizes word

                                      Apparently SwiftKey has a "feature" that allows you to capitalize a word by pressing the Shift key AT THE END of a word. I have no idea why. But the result is that if you put a ? or an ! at the end of a sentence, the last word in the sentence gets capitalized. Please provide a Setting to turn this "feature" Off! would You?

                                      1 vote
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                                        0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Xscope

                                        When typing in the address bar a space is automatically inserted after a full stop. Needs to change so is the same as chrome.

                                        Broswer: xScope pro 7.27
                                        Android 4.1.2
                                        Samsung galaxy s2

                                        3 votes
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                                          0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Double language spellchecker

                                          I usually write in two languages and when I do it using SwiftKey, all the words in English are underlined as misspelled. I've got two system dictionaries installed, and the word suggestions works well, but the red underlines on everything written in English are bad. I can switch to the android basic keyboard, and when I change my language the red lines go away, so I think the problem is in your app!

                                          4 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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