2. Bug reports

Firstly please make sure that you are running the most up-to-date version of SwiftKey – currently 4.1.3. You can find this by pressing and holding the bottom-left key on the keyboard, choosing Settings, and tapping “About”. If you have feedback regarding a Beta version of SwiftKey please go to our VIP Community at http://vip.swiftkey.net

Add comments and details to the thread about your bug, or post a new topic if your bug is not yet mentioned. This will help us to understand and fix the issue. Details such as the version of Android you are running, the model number of your phone, and what versions of what apps are affected, will help us to track down the bugs more quickly.

Also, please list only one bug per thread. Thanks very much.

What is your SwiftKey (smartphone) bug?

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  1. 6 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Punctuation (Colon Semi-Colon Parentheses) Do Not Generate Corrections

      When I press ; : or ), the middle word correction is not inserted.

      3 votes
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        0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
      • Since update on 9/6 Swiftkey freezes phone from any input via kepboard

        Since update on 9/6 Swiftkey on my Sprint Epic Touch 4 g with ICS and since then if Swift Key is my selected input, on start up no keyboard will come up and the phone freezes and crashes. When I try to uninstall it says it is trying to uninstall but never completes and I have to end the installer task.

        2 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • 1 vote
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            0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
          • When I use an apostrophe, the message gets altered. The word haven't becomes haven't as an example.

            When I use an apostrophe, the message gets altered. The word haven't becomes. haven't as an example.

            4 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 4 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • 3 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • 3 votes
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                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                  • 3 votes
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Missing character in keyboard : ù (QWERTZ layout)

                      I think it's a regression but I'm not quite sure... ù is missing in the QWERTZ keyboard in current release and this letter is used in several french words (QWERTZ is used by French speaking Swiss people). The standard Android keyboard doesn't have this problem.

                      Thanks

                      3 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • On recent FB off client, the imput line remains covered by keyboard.& i must type blind

                        I was forced to upgrade Off FB app & SK does not push the input line up but leaves it covdred se I have to type blind. This started with their upgrade maybd 4 days ago. Basically i can't type on FB without looking like I'm either stoned or retarded. THANKS

                        2 votes
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                          0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                        • ChatOn and CHompSMS Issue when trying to write after an emoji except space

                          I am developing an app too and is impossible to put an imageSpan (emoji) on editText and write a letter just after it. It works with other keyboards except yours.

                          Fix it soon pleaseee!

                          1 vote
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                            0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                          • Random corrections

                            I've been a user of 3 since beta, and X before that. Throughout my use of 3,there have been many instances of randomly correcting what I've types, even when I typed a real word. It's annoying to have to double check and correct my typing since the whole point of this app is to make it quicker and smoother. I can't tell you all the instances, but here are some examples:

                            favorable is made favorably
                            common nouns midsentence are capitalized
                            proper nouns that can be, but almost never are, used as a common noun aren't capitalized, august is one of…

                            4 votes
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                              0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • Autocapitalization

                              When typing our login information there is no need to autocapitalize letters. It make people so confused. Incorrect password error i mean.

                              4 votes
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                                0 comments  ·  4. Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • 4 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • On CM9-RC2/ICS, Remote VNC Pro with latest swiftkey version immediately force closes the app after connecting. Doesn't happen on default kb.

                                  Basically what I typed in the title. Does not force close after switching to default android keyboard. Also did not happen with the swiftkey version before this. I can provide logcats if needed.

                                  1 vote
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                                    3 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →

                                    We don’t provide official support for custom ROMs. They introduce far too many variables into what is already a very complex scenario. You may be able to find assistance on the forums for your ROM.

                                  • 1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Predictions have got worse in swiftkey 3 compared to the old swiftkey x

                                      Before, i could type rapidly and 97% of the time it got every word. Now, with swifkey 3, accuracy is a lot less and it readily leaves many incorrect words.

                                      Accuracy now seems to be on par with other leading keyboards,whereas before, swifkey was amazing. unfortunatly this means new users dont realise the deterioration and so are not reporting it

                                      Using galaxy nexus 4.04 and also 4.1

                                      11 votes
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                                        6 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 1 vote
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • predictions not working in android crash reporter

                                          word predictions don't appear in the android crash reporter (feedback dialog) with swiftkey tablet on my nexus 7. they also btw dont appear in this fom field in firefox on the same device. other input methods provide much more consistent predictions across all input fields

                                          3 votes
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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