Bug Reports - ARCHIVE

If you have reached this forum from your SwiftKey app, you are running on an outdated version. Please update your app in the Google Play Store.

Your feedback and bug reports are critical to making SwiftKey better, so we want to make sure that we’re set up to take in this information in a way that’s helpful to you and useful to our product roadmap. To that end, we’ve decided to change things up, and remove the Bug Forum as a means of reporting bugs. This will streamline the process and help us resolve issues more efficiently.

Now, to report a bug, simply click on the “Contact Support” link and fill out the necessary information to let us know what you’re dealing with.

Cheers everyone,
The SwiftKey Team

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  1. On Samsung galaxy s 4 when autocorrecting it correctly the wrong word going back about 3 words

    If it corrects a word on the second line it actually changes a word in the middle of the first line.

    8 votes
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      0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
    • I dónde línea the Numerical form of the keyboard

      I Will like more if the keyboard have more similations from the original Android keyboard and the Numerical keyboard I don't like at all, cause is so difrent. And sometimes like right now it so slowly :(

      1 vote
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        0 comments  ·  3. Personalization (learn from) bug  ·  Flag idea as inappropriate…  ·  Admin →
      • Cursor jumps unexpectedly while editing in GoSMS - very frustrating

        Leave the cursor where I place it! Even jumping to the end of a word isn't necessary or practical.

        1 vote
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          0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
        • Gakaxy s2 4.1.2

          Hola, se han borrado todas mis palabras habituales y ahora por mas que las escribo de forma manual el teclado no las recuerda como hacia antes. Gracias

          6 votes
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            0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
          • Smileys

            When I press the enter button, I get smileys. Which I do not want.

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • 4 votes
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                0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
              • 1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Loss of keyboard

                  Swiftkey is great when it works, but I now lose the keyboard altogether from time to time.

                  I click Swiftkey on, re-boot, then click it on . . and it doesn't come back.
                  I'm using Samsung Galaxy III Mini.

                  1 vote
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                    0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
                  • Error en la escritura español

                    Es español : báilalo, cántalo, escríbelo, escúchalo, ... Y No escribe lo, baila lo,....

                    3 votes
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                      0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • Problems with Swiftkey and Samsung SII

                      After commissioning of the Samsung Galaxy SII I noticed that the keyboard crashed during the mail and in completing such as a user name, password or other information that you or only one field can fill or nothing. With my previous mobile phone (Samsung Galaxy Mini) I had no problem. Does your latest version problems with the latest version of Android (4.1.2)? We appreciate your info as I have bought in the Google Store your app but can not use normally. If possible, please answer in Dutch. Thanks in advance!

                      4 votes
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                        0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • 1 vote
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                              0 comments  ·  3. Personalization (learn from) bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • 1 vote
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                                0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • 4 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Onenote: backspace

                                  1. Create a onenote list
                                  2. Add the last entry in the list
                                  3. Hit backspace to get out of list mode
                                  4. Hit backspace again to unindent

                                  should happen: unindentation
                                  what really happens: removes the whole line and jumps back to the end of the last entry in the list

                                  6 votes
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                                    1 comment  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Problemas con idioma

                                    En lugar de carro o caro, SwiftKey Flow escribe "caso" esto en el idioma español.Y optimicen esta página que me ha costado escribir mucho aún con su teclado.

                                    3 votes
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                                      0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • How do I get prediction back?

                                      Swiftkey has stopprd predicting while I'm typing. The only predicting it now does is to offer 3 words after i enter one. Without continuous prediction the app is a waste of time.

                                      1 vote
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                                        0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
                                      • My phone is freezing frequently whenever i use the keyboard. I have a Samsung Galaxy Note 2

                                        My phone freezes when using the keyboard. I even restored the phone and reinstalled SwiftKey and it's still happening

                                        1 vote
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                                          0 comments  ·  6. Language  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I'm using the keyboard in Romanian and the letter ț is never displayed. Words containing it are recognized, but the letter is just missing.

                                          I'm using the keyboard in Romanian and the letter ț is never displayed. Words containing it are recognized, but the letter is just missing. I would rather have it show as t than not have it shown at all. Same goes for the capital letter: Ț Examples: Țintă țară

                                          1 vote
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                                            0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →

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