2. Bug reports

Firstly please make sure that you are running the most up-to-date version of SwiftKey – currently 4.1.3. You can find this by pressing and holding the bottom-left key on the keyboard, choosing Settings, and tapping “About”. If you have feedback regarding a Beta version of SwiftKey please go to our VIP Community at http://vip.swiftkey.net

Add comments and details to the thread about your bug, or post a new topic if your bug is not yet mentioned. This will help us to understand and fix the issue. Details such as the version of Android you are running, the model number of your phone, and what versions of what apps are affected, will help us to track down the bugs more quickly.

Also, please list only one bug per thread. Thanks very much.

What is your SwiftKey (smartphone) bug?

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  1. speech system

    I am using version 4.1.2.147 and the speech system does not work in Portuguese-br. He does not write anything. Use the smartphone Galaxy Note I (N7000), android 4.0.3

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      0 comments  ·  6. Other  ·  Flag idea as inappropriate…  ·  Admin →
    • my keyboard doesn't come up

      My keyboard doesn't come up anymore even though I still have a trial pending till july 2. It only comes up on the dialer screen. What could be the problem? Please help

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        0 comments  ·  6. Other  ·  Flag idea as inappropriate…  ·  Admin →
      • 1 vote
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          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • idiomas

          tengo dos idiomas seleccionados y no salen en la barra espaciadora la forma de cambiar. Para poder usar otro idioma debo quitar el actual

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 1 vote
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              0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
            • LG email app: Can't erase punctuation

              I'm LG Optimus G Native email app, SwiftKey will not allow you to delete punctuation. Have to cursor around punctuation mark to continue deleting. If you use the wrong punctuation mark... It's there for good, unless you scrap your draft and start over. Only app I've seen this problem with so far.

              1 vote
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                0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
              • HTC One China edition 802w Stock Email

                SwiftKey 4.1 latest is not working well in HTC One 802w version (ie the Chinese version with dual aim edition).
                I am using the English keyboard and it is not showing the text prediction on the stock HTC email app. While all other apps working well.

                Also having performance issue with lagging happen occasionally

                4 votes
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                  0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                • learning from facebook

                  Loggin in to facebook, all I get is a blank TINY page totally white and the facebook logo at the top... no option to scroll to find something relevant, nor to zoom out, can only hit "back" and undo the whole facebook login and having to start over again with the same result.
                  CLEARLY NOT FIXED!!!

                  on a SGS3

                  7 votes
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                  • Newest version causing my Galaxy S3 to reboot

                    Since installing the latest version of SwiftKey on my Samsung Galaxy S3, when I attempt to use the copy and paste function the phone automatically reboots and then defaults back to the factory keyboard. Very annoying to say the least.

                    3 votes
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                      0 comments  ·  1. App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                    • 1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
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                          0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • Jumpy cursor: any browser except Opera Mini

                          SwiftKey 4.1.2.147
                          Nexus 4 16Gb
                          Android 4.2.2
                          It happens with all browsers except Opera Mini. It's fully reproducible when replying on forums. It starts happening after deleting words or simply moving the cursor (by tapping, not using arrows) to add new words somewhere in written text. It happens with any kernel I've used.

                          3 votes
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                            0 comments  ·  5. Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • Samsung Galaxy Ace

                            My Flow is not working !

                            4 votes
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                              0 comments  ·  6. Other  ·  Flag idea as inappropriate…  ·  Admin →
                            • When switching the keyboard layout to "QWERTZ", word prediction does not work any more.

                              I am from Germany, therefore I use the language pack "German" and I used to set the layout to "QWERTZ". However, since a week or so, the word prediction does not work properly with those settings. There are suggestions displayed, but they do not make much sense and don't get better by typing in more characters. Only when switching the layout (for my German language pack) to "QUERTY", the word prediction works fine.

                              System details:
                              Syamsung Galaxy S2
                              Android 4.2.2 (CyanogenMod 10.1)
                              SwiftKey 4.1.0.142

                              6 votes
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                                0 comments  ·  6. Other  ·  Flag idea as inappropriate…  ·  Admin →
                              • Return key

                                When I'm using Swiftkey in a mail program I have a return key on the keyboard. When using Swiftkey in WhatsApp on the keyboard the return key has been "replaced' by a send-button thus disabling to possibility for a hard return.

                                On the right side of the message there is also a send-button. So another one on the keyboard seems overkill, whereas a real return key is very useful.

                                Please re-install the retrun key in WhatsApp!

                                1 vote
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                                  1 comment  ·  6. Other  ·  Flag idea as inappropriate…  ·  Admin →
                                • SwiftKey por defecto

                                  Cada vez que reinicio el celular tengo que configurarlo como predeterminado, favor solucionarlo, gracias.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • If I flag the Flow, when I type letters the response is too much slow, only on my zopo zp810hd (mtk 6589) on other device all is ok

                                    The problem is on my Zopo, but on my note 2, with Flow option flagged, the keyboard typing works very well

                                    1 vote
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                                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • With the last update, the keyboard no longer opens when i want to type in any app. I have SGS2 with Android 4.1.2

                                      With the last update, the keyboard no longer opens when i want to type in any app. I get the message Swiftkey stoped. I have Galaxy S2 with Android 4.1.2

                                      1 vote
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                                        0 comments  ·  6. Other  ·  Flag idea as inappropriate…  ·  Admin →
                                      • hardware keyboard layout setting cashing

                                        When trying to access the hardware keyboard setting, the app returns to settings. without setting the physical keyboard layouy, the app becomes useless. :(

                                        1 vote
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                                          0 comments  ·  4. Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • buenas noches mi problema es el siguiente que en algunos casos tengo que escribir la palabra completa porque no me la escribe con la inici

                                          buenas noches escribo de colombia yo la compre mi problemas es que en algunos casos tengo que escribir la palabra completa porque no me da la opcion de que salga con una o 2 letras que debo hacer

                                          1 vote
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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