What is your SwiftKey (smartphone) bug?

Personalization servers are currently busy.

I have jellybean on a brand new galaxy nexus GT-i9250. I try to personalize and I am able to log in in if open the personalization with the default keyboard turned on. After entering my credentials all of the remote personalization services will say "Our servers are currently busy..." and will be greyed out. I can not get them to light back up without re-installing the app. When I tried to personalize again, the same thing happened. I have had the "Our servers are busy" message for about 14 hours now.

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    Benjamin KeanBenjamin Kean shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    We are aware of some problems with personalization and have flagged them to the devs.

    If you just use SwiftKey without personalizing it will learn your style of communication as you type – it’s not as fast as personalization but you should see how it adapts to you pretty quickly.

    We are working on getting this fixed.

    Thanks

    30 comments

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      • ChrisChris commented  ·   ·  Flag as inappropriate

        Is the personalization screen frozen or will this functionality automatically become available once you apply your fix? Will an uninstall and reinstall help? I am using a Google Nexus handset running 4.1.2.

      • Maroo ShinMaroo Shin commented  ·   ·  Flag as inappropriate

        I've been having this issue on Samsung Galaxy S3 for a week now. No matter what I do, I cannot get twitter, facebook, nor gmail accounts to sync with swiftkey.

        Please fix this issue as soon as possible.

      • Josh BarryJosh Barry commented  ·   ·  Flag as inappropriate

        I have been getting succeful for everything but Gmail the last few weeks... This just started, please fix.

      • QasimQasim commented  ·   ·  Flag as inappropriate

        Tried to personalise using Facebook and the notification said failed. Then I had the issue

      • StewartStewart commented  ·   ·  Flag as inappropriate

        Had a Beta language version and a full version installed. I cleared the apps data, uninstalled both versions and re-installed the full version only. Works fine now.

      • StewartStewart commented  ·   ·  Flag as inappropriate

        Just upgraded from the trial version which worked fine. Now I'm having the same issue as the others here. (HTC One S)

      • TrevorTrevor commented  ·   ·  Flag as inappropriate

        Just bought the keyboard and it's doing this for me too. The only one that synched was SMS

      • UserUser commented  ·   ·  Flag as inappropriate

        I'm also having this issue after upgrading from the trial version. What a wonderful "thanks for paying" welcome...

      • SlowkeySlowkey commented  ·   ·  Flag as inappropriate

        This is an ongoing saga. It's not a bug; it's a feature. :(

      • Daniel Griesbeck Daniel Griesbeck commented  ·   ·  Flag as inappropriate

        Tmobile LG MyTouch. This started happening yesterday after I purchased the full version of the app. Never got to personalize, because it failed the first time. Been grayed out ever since.

      • ShaftKeyShaftKey commented  ·   ·  Flag as inappropriate

        I'm on Samsung Galaxy S2 International. Since yesterday, my 'Personalize' options have been grayed out. Are your servers that busy? Please advise. (:-(

      • JamesJames commented  ·   ·  Flag as inappropriate

        I've been having this issue too. galaxy S3 with latest ice cream sandwich.

      • MeMe commented  ·   ·  Flag as inappropriate

        Grrr. Now, on my other phone, too, I am facing the problem of your servers being busy. Please find us a lasting solution to this very frustrating bug. Thanks, as always.

      • Slickdaddy96Slickdaddy96 commented  ·   ·  Flag as inappropriate

        Happening to my Sprint Galaxy S3 also, just installed new 302 version today. Everything synced fine on July 23rd, then facebook synced fine, but twitter failed and gmail failed. When I go back to try to do it again they are grayed out with that server busy statement.

      • Stuart DuckworthStuart Duckworth commented  ·   ·  Flag as inappropriate

        Well about 36 hours after mine wouldnt sync the option became available again and i put in the details and it synced ok.

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