2. Bug reports

Firstly please make sure that you are running the most up-to-date version of SwiftKey – currently 4.1. You can find this by pressing and holding the bottom-left key on the keyboard, choosing Settings, and tapping “About”. If you have feedback regarding a Beta version of SwiftKey please go to our VIP Community at http://vip.swiftkey.net

Add comments and details to the thread about your bug, or post a new topic if your bug is not yet mentioned. This will help us to understand and fix the issue.

Also, please list only one bug per thread. Thanks very much.

What is your SwiftKey (smartphone) bug?

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  1. Mobistel

    After starting my phone this app is deactivated. I have to activate it every time in my setting.

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      0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
    • Will not type

      Android 2.3.5
      SwiftKey 4.1 and earlier versions.
      Motorola Photon 4g

      Keyboard will intermittently not allow typing. When opening a text box the keyboard will appear and the keys are preassable with normal feedback but letters will not appear or be backspaced if letters are already present.
      Locking and unlocking phone does not help, changing keyboard will help, clearing keyboard data and uninstalling do not help. It will happen to other installed keyboards but only when I'm primarily using SwiftKey and swapping back and forth.

      The only way I have found to fix each instance is to mash keys. After a…

      1 vote
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • When using a physical bluetooth keyboard, SwiftKey keyboard continually pops up

        When using bluetooth keyboard with SwiftKey, the virtual keyboard does not hide, and When I manually hide it, it pops back up again.

        There needs to be an option to never display the on screen keyboard when a bluetooth keyboard is connected.

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          1 comment  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
        • Tablet "bq Edison" Versão do Android 4.0.4

          Boa noite
          Nao consigo fazer o pagamento.
          Nao aceita o codigo postal (4455-237 Lavra)
          Obrigada
          Afonso Azevedo

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • 3 votes
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              0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
            • Google Hangouts: Execute in Landscape doesn't send.

              I just upgraded to Google Hangouts, which replaces Google Talk. There is a bug in landscape typing mode. When you type and then click "execute", the message does not send. You have to "back" out of the keyboard and then click send. Portrait mode does not share this bug. I am a landscape typer due to large hands :)

              4 votes
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                2 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
              • Enter button not showing group play

                In the Samsung app group play when you try to input a security PIN the enter or done button is not there, you have to switch to other keyboard in order to input the PIN.

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                  0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • After the last update there's no way to write long texts

                    When writing long texts you can't type some words, and if you spell it right and push the space button it writes a hole different word.

                    The bugs have arrived after the last two updates

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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Slow after a few months of use.

                      Slow after a few months of use. The text only appears after completing a sentence almost entirely with a terrible delay. Not the phone, the other applications are running fluently, but when it comes to write some text, SwiftKey is disappointing me.

                      1 vote
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                        0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                      • After the last Update to Version 4.1.0.142 Flow doesn´t work, i don´t get any word suggestions oder word corretions

                        After the last Update to Version 4.1.0.142 Flow isn´t working. And i don´t get any word suggestion or word correction.
                        If i type something swiftkey doesn´t type it!

                        I´m using swiftkey with my HTC Sensation!

                        What can I do? How can i fix it????

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                          0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • can't enable swiftkey flow

                            can't enable swiftkey flow

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                              0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                            • Autospace should be inserted when starting the next word

                              Autospace should be inserted when starting the next word not when finishing the last one. Otherwise when i am not satisfied with the prediction, i first have to hit backspace before i can pick my word of choice.

                              3 votes
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                                0 comments  ·  Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • Lag

                                Lags so bad that It cannot keep up to my typing, it usually lags 3-4 words and will complete only after I have finished typing. I have already uninstalled it and reinstalled, but still does not work correctly, it has been a on going issue for months and have done updates but still does not work

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                                  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
                                • When selecting/unselecting a language, all keyboards layouts get reset to qwerty

                                  It should not change other languages layout (qwerty, qwertz...) when choosing more and unselecting a language.

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                                    0 comments  ·  Settings bug  ·  Flag idea as inappropriate…  ·  Admin →
                                  • HTC One China edition 802w Stock Email

                                    SwiftKey 4.1 latest is not working well in HTC One 802w version (ie the Chinese version with dual aim edition).
                                    I am using the English keyboard and it is not showing the text prediction on the stock HTC email app. While all other apps working well.

                                    Also having performance issue with lagging happen occasionally

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                                      0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                    • SwiftKey lacks memory? (frequently entered words are never predicted)

                                      There are words that I use frequently (eg my wife's name) and even though they are in my Android Personal Dictionary, SwiftKey never suggests them. It almost seems like the app no longer is learning from my usage? I'm using the latest version on the paid app on a Nexus 4.

                                      1 vote
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                                        0 comments  ·  Personalization (learn from) bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Newest version causing my Galaxy S3 to reboot

                                        Since installing the latest version of SwiftKey on my Samsung Galaxy S3, when I attempt to use the copy and paste function the phone automatically reboots and then defaults back to the factory keyboard. Very annoying to say the least.

                                        3 votes
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                                          0 comments  ·  App incompatibility  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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