2. Bug reports

Firstly please make sure that you are running the most up-to-date version of SwiftKey – currently 4.1. You can find this by pressing and holding the bottom-left key on the keyboard, choosing Settings, and tapping “About”. If you have feedback regarding a Beta version of SwiftKey please go to our VIP Community at http://vip.swiftkey.net

Add comments and details to the thread about your bug, or post a new topic if your bug is not yet mentioned. This will help us to understand and fix the issue.

Also, please list only one bug per thread. Thanks very much.

What is your SwiftKey (smartphone) bug?

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  1. 1,253 votes
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      129 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
    • I can type but no text appears

      I can type but no text appears on screen. Predictions work and everything seems to work ok, except the text doen't appear.

      273 votes
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        40 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
      • 233 votes
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          20 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
        • Prediction bar disappears

          The prediction bar disappears all the time.
          For example when going to the settings then back to entry in a text field.
          Only way to get it back its to switch to another input method then back to swiftkey.
          Will only consider buying this when fixed.
          (Wow, typing text in those dynamic fields from a mobile certainly is painful! )

          213 votes
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            18 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
          • auto-capitalized words

            I am using a Galaxy Nexus, after using Jelly Bean, my swift key has certain words it defaults to that have capital letters. For example I type "page" in the middle of a sentence and it changes it to "Page". If I add an "s" it goes back to "pages". I long press on the word, it removes it. Go back in, it is back again. The word "site" does the same thing, changes to "Site". "web" to "Web".

            I have uninstalled, then re-installed SK. I'm using the latest version from Google play. I've also completely did a device wipe…

            168 votes
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              26 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
            • Keeps adding letters to word predictions... Makes SwiftKey unusable because I can't even delete the mistake. Even delete key makes the prprp

              Unusable at this time as word predictions are buggy.. Adds repeating letters to predictions and even the delete key causes problems... Can't delete the letters. Had no problems with beta. Love SwiftKey... But something is broken.

              112 votes
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                18 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
              • Physical keyboard alt and shift key issues.

                When ever i press shift or the Alt key once it locked into shift/alt mode instead of just for the button pressed and than changing back. It also stays on if i press the shift/alt key once more.
                It takes a few tries to be able to type normally but messes up again when shift/alt is used. And if backspace is pressed when the ALT is stuck it deletes everything that was typed.

                I have seen this issue on multiple phones with physical keyboards as reported in this area and this issue was not present before the last update.

                This…

                94 votes
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                  3 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                • Hardware keyboard insert symbols not numbers when function key pressed (top row of keyboard)

                  SE Xperia Mini Pro (not X10).

                  When pressing the function key (blue square)to get numbers (hardware keyboard) I get symbols instead. Can only close the slider and switch to the onscreen keyboard.

                  71 votes
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                    16 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                  • Jumpy Cursor: in *Google Chrome*

                    Google chrome compatibility

                    70 votes
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                      14 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                    • Browser incompatible, cannot input any text suddenly

                      Dear DEV team,

                      I would like to report two bugs about SwiftKey and browser:

                      1. When surfing internet with browser and want to fill some web input forms, e.g. post comments on Facebook, login Paypal to pay bills. SwiftKey seems not working anymore. The text input never show text which I type. I did some digging and find following steps to reproduce this issue:

                      a. Open a web page with many input box
                      b. Type random text in each input box, one by one
                      c. After several input box, suddenly, the text I typed never shows up. Then all following…

                      51 votes
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                        15 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                      • backspace stuck deleted all text

                        Can't really repeat the problem, but I had written a long email and decided to remove the last sentence. I kept pushing the backspace, and when I let go the backspace kept deleting word by word until the entire email was deleted. In panic I pushed all kinds of buttons but it kept deleting. And when the email was deleted I could not type anything before it was deleted again.

                        49 votes
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                          10 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                        • Keyboard bugs out when I press "123" / Kyocera Zio

                          Hi! Bought this app for about a week ago and I love it. But I just got a little problem.. I'm using the Swedish QWERTY layout and when I press the button with "123" on it the keyboard disappears and I can't do anything. Have to restart my phone to use it again. Annoying as hell!
                          Any idea how to solve this? :)

                          44 votes
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                            12 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                          • 37 votes
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                              2 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                            • When pressing DONE in landscape mode nothing happens.

                              After typing a message in landscape and pressing DONE nothing happens and I have to press the back key.

                              35 votes
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                                8 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                              • 35 votes
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                                  2 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                • Swiftkey 3 dont give me voice or vibrate feedback

                                  HI, im using Android 4.0.4 on my Sony Ericsson Arc S and i´m facing a new problem since i update to swiftkey 3 ( today )...

                                  The touch feedback ( sound & vibration ) dont work with last version of swiftkey, with version X it works fine

                                  35 votes
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                                    9 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 34 votes
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                                      3 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Capital letters when adding new word to the dictionary

                                      Hello to everyone.

                                      This issue is regarding handling Auto-capitalize feature with words, that has been added to the internal dictionary manually during Swiftkey keyboard usage.

                                      So, when the word, that was added to the dictionary by user, it depends whether it was with capital first letter or not. When first letter was lowercase, then Swiftkey Keyboard handle it OK. But if first letter was Capital - then it will be predicted with first capital letter all the time, even in the middle of sentence.

                                      In the fact, manually added words "Keyboard" and "keyboard" will be considered as different words (actually,…

                                      33 votes
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                                        4 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Double keypress when typing fast

                                        On latest update when I type fast the keyboard double keypresses. Happened in latest beta too. Have to revert to previous version

                                        33 votes
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                                          5 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I have an HTC Evo and just inatalled the latest update. Now the middle word button does not predict so I have to type each word completely.

                                          I have an HTC Evo and just inatalled the latest update. Now the middle word button does not predict so I have to type each word completely. How can I revert to the last version?

                                          30 votes
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                                            8 comments  ·  Text handling bug  ·  Flag idea as inappropriate…  ·  Admin →
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