Language pack download failed
Language pack download failed
Please try deleting the languagePacks.json file in /sdcard/Android/data/com.touchtype.swiftkey/files/ and then reboot your phone. SwiftKey will generate a new file with the correct metadata for all models (you should be connected to the internet). If you then try downloading the language pack again, hopefully the issue will be resolved.
We also recommend downloading language packs over a strong wifi connection whenever possible.
bal bla commented
Worked for me
I have done this SEVERAL times and it has not worked. Your support is terrible and I am very close to demanding a refund on this scam of an app.
Niek Kesteloo commented
This is a great solution, but there's only one downside for me... I can't freakin' find the com.touchtype.swiftkey folder anywhere... I tried reinstalling it multiple times, but no succes... The clear data also didn't help, unfortunately... Is there perhaps an other solution?
Avi Moscovici commented
Every other day I have the same problem. This so called fix doesn't help.
Michael Kohout commented
Google Nexus 4 - what worked for me was to disable the downloaded language packs, then use 'Delete lange' for the language packs, then use 'Update languages' to get the deleted languages back.
Selected them again and problem was solved.
It suddenly stopped working for me as well. Tried all answers below, nothing works ): plz help!
the admin's method worked for me. just make sure you force stop the app before you start.
Dave Gallop commented
this eventually worked for me after I 'forced' SwiftKey to stop so I could delete the file. which, by the way is on the internal sd on my Motorola Droid not the sd card ext which is a little misleading in some of the comments.
Brian O'Leary commented
Worked great, thanks!
John Kenney commented
Worked for me exactly as described on Nexus 10 tablet. Deleted the file, rebooted, and shazaam, by the time I got to the 'Language' section, the English pack had already downloaded and installed itself correctly. Thanks very much.
I don't have internet access. How can I use the once time downloaded languages packages offline after reflash the ROM...?
delete some files on your sd, and try, with each deleted file you can see the download percentage go higher, I had to make around 200(maybe less) mb of free space fr it to install.
It's happening with me right now, for the 5th time. and it's my third phone to have this issue i thought it'd be resolved by now D:
Dwayne Chou commented
I've followed the instructions of admin and it's worked.
Dwayne Chou commented
it's worked for me. thanks!
Ok, here is how I got it to work.
1. Download SwiftKey full version
2. When you get the language download error exit the installer
3. Download SwiftKey trial version
4. Run trial installer and choose language, it should download
5. Once language has downloaded exit the trial installer
6. Navigate to /sdcard/Android/data using your chosen file explorer (I use ES File Explorer)
7. Rename folder com.touchtype.swiftkey to com.touchtype.swiftkey.tmp
8. Rename folder com.touchtype.swiftkey.phone.trial to com.touchtype.swiftkey
This folder contains the downloaded language pack
9. Restart the full version SwiftKey installer
10. Choose the same language as download as under the trial version
The language pack should then download. Once you complete the install process the installer will ask to remove old SwiftKey version. OK to this, it removes the trial
FYI I'm on Samsung Galaxy Nexus JB 4.2.1 (Android Revolution HD 9) and Englsh (AU) language
Cheers and good luck!
Solved it! Hope this works for someone else. I had the same problem (unable to download/install the language pack) but only after I'd switched from the stock GS3 rom to the LiquidSmooth ROM. Swiftkey had previously installed and worked just fine on the stock rom as well as the AOKP rom.
What lead me in this direction, funny enough, was the Google email sync. It hit an error (something like "sync is currently experiencing problems."). Googling that error produced a recommendation from Google to make sure there was a data connection and that Airplane mode was turned off. In my case, Airplane mode was indeed off and the data connection worked fine. I was able to use the web, Play store, etc.
Anyway, I turned Airplane mode ON, waited a few second, then turned it off. Both Google account sync AND Swiftkey 3 now work. I was able to download the language pack and complete the installation of Swiftkey 3. It's almost like Airplane mode was 'partially off' as little sense as that makes.
David Liffmann commented
Don't have the file either. Samsung Galaxy tab2, tablet version of swiftkey.
I Just installed the app and getting the same error. I tired with reinstallation. But same error. Couldn't locate com.touchtype.swiftkey folder inside /sdcard/Android/data/
I uninstalled because Swiftkey was making my Galaxy S3 freeze. When I tried to reinstall, it wouldn't install the language packs. It won't install the language packs on my dad's LG Spectrum either. We both paid $4 for a keyboard that doesn't even work! VERY frustrated!!!