Gmail personalization fails
Gmail personalization with a @gmail.com email address fails even if IMAP is enabled. What to do?
We understand that this issue has been resolved. If you continue to have the issue, please create a new ticket.
129 comments
-
S Rahul Bose
commented
It worked for me.
I tried twice.
First time : Failure
Next time : SuccessI think the issue is with the
1. swiftkey server engine which actually does the processing
or
2. my internet connection -
Charles DeClouette II
commented
AT&T GS3 i147 running JB 4.1.1 every other personalization works except gmail. I've tried every tutorial, fix, trick, or what have you and it will still not personalize. Just really annoying at this point and a little disappointing that I can not use all the elements in a paid for app. Still trying to figure it out...
-
bart
commented
Hi
So I've set up my gmail yestreday and still no joy
Nexsus 7 Stock Rom 4.2.2.Please advise
bart
-
William Tripodo
commented
It has been failing every time for me. I just got the Samsung Galaxy S III. Used to have the HTC Incredible 2 and it worked fine for it.
-
Anonymous
commented
Still fails for me every time
-
David Spalding
commented
Confirmed working on Swiftkey3 on my Amaze 4G and Nexus 7. Yay!!!!
-
Markus Bülow
commented
It's been fixed for me now, too. Had problems forever. Both phone and tablet.
Still took too long for such an apparently major problem judging on the sheer number of people complaining about it. Espacially considering this beeing a major claim as special feature for getting peoples money.
But thank you anyway.
-
Dan
commented
I was having the same issue and found a solution. In your gmail label settings, UNCHECK the boxes next to trash and Spam. Force close the app, clear data, reboot, and try again. Mine worked within a couple of minutes after following these steps.
-
Kate
commented
So how long is this going to take? It's 2 months later? My typing is awful without the Gmail personalisation, so I will have to find another keyboard app that works
-
Rob
commented
Fixed!?
I just tried personalization again and it works! I didn't change anything or mess with any settings in Gmail. Thanks!?
Galaxy nexus running jelly bean... -
Ken Hong commented
Just upgraded to Swiftkey 3 from Trial. Trial worked fine but SK3 is refusing to personalize from my Gmail account. Checked IMAP, deleted SENT messages, signed in as different user.... tried everything mentioned mentioned in the comments here to no avail. [LG Optimus Vu]
-
Ashwin
commented
Just upgraded from SwiftKey trial to normal version on 4.0.3 stock uprooted on an S2 and now am facing this bug. I didn't have this problem with the trial version. I think it's because the installer suggested me to personalize before I set the keyboard as default keyboard. I remember doing it the other way round when I installed the trial version. Either way this has to be fixed as it is affecting a lot of users and it can be seen as a former of false advertising.
-
Anonymous
commented
Still not working on Samsung Galaxy S3!
-
Anonymous
commented
Any possibility to getting some info as to maybe why this is happening? not a big deal, I'm just glad that you have finally decided to flag it as an issue instead of just saying make sure your time and date or correct, lol.
I look forward to this being fixed soon. As you say it can learn as you type anyways, but having it read from email can be a HUGE time saver.
Thank you for a great keyboard.
-Chris -
Anonymous
commented
It does fail for me everytime on a nexus 7 and a nexus s both on jb 411. I got the feeling that this happened since the google "forced" the users to switch to gmail.com instead of googlemail.com
-
pgama31
commented
"I found that Senthil's solution works, but only after rebooting my gnex with a different keyboard set as the default."
did not worked for meee......
after the reboot you have to put swiftkey as default back on or it wont let you change it's settings...so...we do that and get the same! -
Debbie R
commented
Having upgraded to full tablet Swiftkey now that my trial period has ended I'm having great difficulty getting it to work. It all worked perfectly before and was set up to learn from my Gmail account etc. Now that the full version has been bought I find that my Gmail personalisation fails every time. I have tried resetting the time, clearing the sent items, trash etc, changing the default keyboard to something other than Swiftkey (Android standard used) and have made sure that IMAP settings are correct.
I have no more things left to try and still my Swiftkey won't work properly. It's already installed on my own mobile and my husband's mobile and they work ok, but I'm really disappointed about this.
Help!!!!!!!!!! -
David Spalding
commented
This KB article is inaccurate:
Default setup of Gmail on GB and ICS prompts for what "labels" to sync ... "[imap]Sent" doesn't jump as being obvious, or even necessary. If in fact Swiftkey needs that enabled, the article needs to spell it out.
The [imap]Sent box is not selected from Settings | Accounts & Sync ... it must be configured after the fact in the Gmail app (settings). Since there may be a LOT of user language use in that folder, the KB article should provide more explicit instructions on how to enable this prior to personalization.
-
Rob
commented
Cant wait!
-
Anonymous
commented
Thnak you Sarah !